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Nottingham Industrial Museum relies on its volunteers to preserve and communicate our heritage.

Every volunteer is a valued member of our team. We work together to create exciting and relevant experiences that move, teach and inspire our increasingly diverse audience.

Our open roles are listed below. Alternatively, if you have a skill you think we could use or can help the museum in a way not listed below, please contact our recruitment team.

We have the following vacancies:

Volunteer Co-Ordinators

Reporting to the Volunteering & Engagement Director, Volunteer Co-Ordinators are responsible for much of the administration and day-to-day contact with volunteers. This includes helping to recruit volunteers, process applications and inducting new recruits. It may also involve putting together and leading teams on specific projects within the museum.

No experience or specific skills are needed. This role is best suited to people who enjoy communicating with others. You must be comfortable talking to strangers and being a team leader. General IT skills such as Microsoft Office and access to the internet would be of use.

Front of House Volunteers

Reporting to the Visitor Experience Director, Front of House Volunteers perform key roles at the heart of the museum. You must enjoy meeting new people and sharing your knowledge of and enthusiasm for Nottingham Industrial Museum and the wider heritage of Nottingham and the East Midlands.

You don’t have to have any specific skills for this role as it is more important that you have a genuine smile and open, welcoming body language. Experience of engaging with the public via a customer service or retail background would be useful, as would an interest in heritage and an understanding of specific historical periods. You must be passionate about local industrial history, as well as acting as an enthusiastic ambassador for the Museum.

Education Volunteers

Led by the Learning & Outreach Director, our Education Volunteers develop and run a variety of activities in the museum. This can include education sessions based on History or Science for Primary School children, talks or guided tours for special interest groups, or any other activity you come up with. Volunteers are welcome to specialise in a specific ‘session’ or have a go at lots of things.

This role is best suited to those who are comfortable in communicating with a wide range of people including children, visitors with Special Educational Needs and Disabilities, and other children and adults. It would be suited to ex-teachers or other educational professionals, or those hoping to build a career in such a sector.

Marketing Volunteers

Supervised by the Marketing & Events Director, Marketing Volunteers are responsible for getting the message of the museum out to the wider world. This can include writing press releases, updating our social media, designing adverts and new signage, and a myriad of other ways. You are welcome to specialise in a single marketing method, or take on a broader approach to marketing.

No specific skills or experience are required for this role, as there is lots to learn on the job. Good written English is necessary, and some experience of using social media, writing or graphic design is useful. This role is great for people looking for a career in marketing and to build up portfolios.

Visitor Experience Director

The Visitor Experience Director is responsible for ensuring that the policies and procedures are in place to ensure the Museum’s visitors and guests always receive a 5* level of experience.

What will you be doing?

The Role Holder will:

  • Work closely with the Duty Supervision team to ensure that the Museum has been prepared for opening (and closing) and to ensure that an appropriate standard of tidiness is always maintained within all parts of the Museum,
  • Consult with the Duty Supervisor over the day-to-day front of house operations to ensure that all teams are prepared for the day, in addition to the collection, distribution and return of daily paperwork, keys, radios and floats and cash lifts as and when required,
  • Liaise with the Volunteer Co-ordinator to identify and implement training for front of house volunteers
  • Ensure there are policies in place for all Front of House volunteers to be briefed daily with information on coaches, function bookings, shop and café opening times, events and activities and any other information relating to the operation of the Museum and the wider Wollaton Hall and Deer Park environs,
  • Work with the Health and Safety Director, in addition to the Duty Supervisors to ensure the general health and safety of visitors and volunteers. Ensuring that daily health and safety checks are completed and logged. Take a lead on matters of first aid and security for all visitors and volunteers
  • Act as Duty Supervisor on a rota basis and taking on roles specified within the Duty Supervisor role description,
  • Effectively manage any allocated budgets and assist the Board in the planning and management of department budgets,
  • Lead on maintaining the till system and back office EPOS ticketing system so they are correctly processing and producing daily and other periodic reports

What are we looking for?

Essential:

  • Excellent verbal communications skills
  • Experience of engaging with members of the public
  • Team player as well as a self-motivated individual
  • Able to work with people of all ages, backgrounds and abilities
  • Committed and responsible
  • Interest in historic properties and industrial heritage

Desirable

  • Experience of managing volunteers
  • Retail management experience

Practical Considerations

Nottingham Industrial Museum is currently open to the public on Saturdays, Sundays and Bank Holidays from 11am – 4pm (excluding Christmas). The site is also open to volunteers on Thursday afternoons/evenings. We are looking for a commitment of at least 2 full days per month.

Please note travel expenses are only available when travel costs form a significant financial barrier for volunteers.

Learning & Outreach Director

The Learning & Outreach Director will lead a co-ordinated Education and Community Engagement programme that will encourage enjoyment of the Museum by the wider community and contribute to the sustainability of the site.

What will you be doing?

The role holder will:

  • Advise the Board on the relevant policies and procedures which enable a successful implementation of lifelong learning activities,
  • Devise, develop and deliver cross-curricular sessions and promote them to local schools, colleges and universities, thereby creating a sustainable interest in education services at Nottingham Industrial Museum,
  • Acquire, devise and develop education resources, artefact boxes and printed materials,
  • Organise a programme of creative workshops, guided tours and special events by engaging with community stakeholders,
  • Monitor and manage the allocated budget and work with other teams within the Museum to develop income streams,
  • Provide reports and feedback to the Board on the success of the engagement programmes.

The right candidate should have willingness to commit time for board meetings, in addition to implementing the Learning and Outreach programme and delegating tasks to other volunteers. In time, you will have line management responsibility for Museum Educators and STEM Ambassadors so ideally you will have experience of effective management of staff or volunteers.

What are we looking for?

What are they looking for?

Essential:

  • Degree level and PGCE or equivalent
  • Minimum of 3 years’ experience of classroom teaching or a demonstrable track record of education provision in a museum or other historic environment
  • Excellent verbal communications skills
  • Experience of engaging with members of the public
  • Team player as well as a self-motivated individual
  • Able to work with people of all ages, backgrounds and abilities
  • Committed and responsible

Highly desirable:

  • Interest in historic properties and industrial heritage
  • Excellent listening skills
  • Thoughtful in considering issues, and enjoys working with a diverse group of people. You will also be required to have a clear Disclosure and Barring Service check as you will be working with young people and vulnerable adults.
  • Line management experience

Practical Considerations

We are looking for a commitment of at least 2 full days per month. The Learning and Outreach Director will be part of the wider Board of Directors which meets fortnightly on a Thursday from 2-4pm.

Please note travel expenses are available only when travel costs form a significant financial barrier to the volunteer.

Volunteering & Engagement Director

The Volunteer Director is responsible for actively managing all elements of volunteering within the Museum including recruitment, interviews, HR management, personnel reviews etc.

What will you be doing?

Volunteer recruitment:

  • actively seek volunteers to reflect Nottingham’s diverse community by placing adverts online via recruitment providers and other avenues as required,
  • act as the main point of contact for all volunteering enquiries,
  • Act as team leader for the volunteer recruitment/admin team, assisting with volunteer applications, interviews, reviews, database management etc.
  • send out and monitor weekly / monthly rotas and collate responses, for each day the museum is open to the public, ensure that there is a Duty Supervisor in place with the required number of volunteers in place,
  • attend Project Management Group meetings with the remit of acting as Project Manager for all volunteer related matters
  • provide a written report to the Board of Directors by the first board meeting of each month

Training and Development:

  • liaise with the Front of House, Health and Safety and other museum teams to gauge training needs,
  • set up and maintain a training matrix to record which volunteers need to be retrained and when,
  • cost up, collate and propose a list of volunteers to the Board of Directors to be considered for appropriate training,
  • arrange approved training requests with training providers and keep a spreadsheet of expenditure and submit to the Board of Directors when required.

Acting as an ambassador for NIM:

  • attend relevant events around the city to promote the museum as an exciting and rewarding volunteering opportunity,
  • cultivate partnerships with various volunteering organisations to develop the volunteer demographic.

What are we looking for?

Essential:

  • Expertise in recruitment, interviews, HR management, personnel reviews
  • Excellent verbal communications skills
  • Experience of engaging with members of the public
  • Team player as well as a self-motivated individual
  • Able to work with people of all ages, backgrounds and abilities
  • Committed and responsible

Highly desirable:

  • Interest in historic properties and industrial heritage

Practical Considerations

Nottingham Industrial Museum is currently open to the public on Saturdays, Sundays and Bank Holidays from 11am – 4pm (except Christmas). We are also open to volunteers to do maintenance and administration on Thursday afternoons.

We are looking for a commitment of at least 2 full days per month.

Marketing & Events Director

The Marketing & Events Director will lead on the promotion of the Museum through all channels, taking ownership of the organisation’s profile and audience development, with the objective of achieving the Museum’s charitable aims.

What will you be doing?

The role holder will:

  • Design the Museum’s promotion strategy and advertising plan and produce detailed plans to implement, measure and track performance,
  • Take a lead role in audience understanding and the way in which they relate to the Museum,
  • Oversee the work of the Marketing Assistants,
  • Plan advertising activity and ways in which the museum engages with visitors through audience surveys and other tools such as postcode and online traffic analysis,
  • Build appropriate partnerships with third party individuals and organisations to enhance the museum’s brand and promotional reach,
  • Take responsibility for the marketing, communications and events budgets to ensure the museum benefits from solid budget management and best value in all purchasing decisions,
  • Devise, lead, implement and promote the Museum’s special and seasonal events,
  • Act as a Museum Brand Ambassador, to ensure correct messages are always portrayed to online and onsite visitors.

What are we looking for?

Essential:

  • Excellent written and verbal communications skills
  • Experience of marketing and promoting a company, heritage site or brand
  • Experience of engaging with members of the public
  • Team player as well as a self-motivated individual
  • Able to work with people of all ages, backgrounds and abilities
  • Committed and responsible

Highly desirable:

  • Interest in historic properties and industrial heritage

Practical Considerations

Nottingham Industrial Museum is currently open to the public on Saturdays, Sundays and Bank Holidays from 11am – 4pm (excluding Christmas). We are also open to volunteers for maintenance and administration on Thursday afternoons/evenings. We are looking for a commitment of at least 2 full days per month.

Travel expenses will only be covered when travel costs create a significant barrier for the volunteer.


Please apply now using this Volunteer Application Form, visit our volunteering page for more information, pop into the museum or contact our recruitment team.

Our Kid Go Free policy, regular children's activities and family tours make the museum an ideal attraction for families.

We are open 11:00 to 16:00 on Saturdays, Sundays and Bank Holidays (except Christmas and New Year)

We welcome weekday private group tours - please contact us to arrange


Find us

In the Courtyard at Wollaton Hall and Deer Park.


Admission

  • Adult £3.00
  • Concession / Student £2.00
  • Accompanied children (aged 0-15) FREE
  • Special prices may apply for event days - please see event pages for details
  • See 'Opening Times and Entry Fees' for discounted entry terms and conditions

Payment by cash, debit and credit cards and PayPal

Nottingham Industrial Museum is a registered charity (Number: 1167388).
We depend on your generosity to keep the museum open.

Volunteers manage and operate Nottingham Industrial Museum. We provide excellent opportunities for personal development. Please support the museum with your time and skills.

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